Technology & Security

At Achillez, protecting client information is a core responsibility woven into every part of our workflow. All staff operate under strict confidentiality agreements, and every process is aligned with the Australian National Privacy Principles and broader industry best practices. We use secure servers, encrypted storage, and controlled access pathways to ensure that sensitive information never leaves protected environments. Every device, login, and user action is monitored through detailed audit trails, allowing us to maintain full transparency and accountability.

We run periodic internal audits, staff retraining, and compliance checks to ensure data is always handled correctly. Multi factor authentication, controlled file transfers, and strict separation of work environments further minimise the risk of unauthorised access. Whether the content is medical, legal, corporate, or general transcription, your documents are treated with the highest level of privacy and care, giving you confidence that your information remains secure at every step.

Our technology at Achillez is built to deliver accuracy, reliability, and security across all transcription categories. All devices are protected with advanced endpoint security, real time threat detection, and automated updates to guard against modern cyber risks. Zero trust access controls ensure every user is verified before entering the system, and all activity is tracked for complete oversight.

We operate on redundant cloud based infrastructure with dual internet lines, automated failover, and continuous monitoring to prevent downtime. Encrypted backups, disaster recovery systems, and regular performance checks keep the workflow stable and responsive. Our AI supported transcription engine enhances speed and consistency across medical, legal, and general dictations, while final outputs are verified by trained professionals to ensure high accuracy.

All systems comply with APPs, OAIC privacy standards, and strict confidentiality requirements. The result is a secure, modern, end to end environment designed to support diverse transcription needs without compromising quality or security.